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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victoria Morris

Victoria Morris

October 14, 2024

5  out of  5
rating by Victoria Morris
"I appreciate their professionalism and helpfulness. Katy Bartley is knowledgeable and is always their for me!!!"
We responded:
"Hi Victoria, thank you for your top-notch review! We are delighted that Katy was helpful during your visit. It’s wonderful to know she’s been there for you and supported you. We appreciate your feedback. - Alex"
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Carol King

October 9, 2024

5  out of  5
rating by Carol King
"Alex has been my State Farm agent for my home, car, and umbrella insurance for many years and both he and his office staff have always been extremely responsive to all of my questions or for any other needs I have had. Their customer service is exceptional and feels very personal. I highly recommend them."
We responded:
"Thank you Carol. My team and I truly value our customers and enjoy being a trusted resource. - Alex "
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Janet Quarles

October 8, 2024

5  out of  5
rating by Janet Quarles
"The team is wonderful at Alex Williamson office, they're very professional and courteous and always take care of your needs."
We responded:
"Hi Janet, thank you for your kind words! We are always glad to hear from our customers and it is wonderful that we provided you with courteous service. We look forward to working with you again soon. - Alex"
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Marquitta Pitmon

October 4, 2024

5  out of  5
rating by Marquitta Pitmon
"Katy was very helpful, prompt and professional. Thank you so much!"
We responded:
"Hi Marquitta, thank you for your five-star review! Our team is delighted to hear that Katy was helpful and prompt during your experience. We truly appreciate your feedback. - Alex"
Profile photo of Ria Robinson

Ria Robinson

October 2, 2024

5  out of  5
rating by Ria Robinson
"Working with Alex and Katy in Charlotte, NC has been smooth sailing. Katy was able to transition my new car insurance with State Farm from my previous insurance provider very quickly. Katy explained everything thouroughly. Anytime I have a question she responds promptly. I am so glad I switched to State Farm. One of the best decisions I've made. When it comes to car insurance or any insurance; as the customer you want to know you are being taking care and not advantage of. Alex and Katy stands by the company's theme song "Like a good neighbor, State Farm is there." ... I agree with this jingle!! ~Sharia Thank you State Farm"
We responded:
"Thank you Ría. I am glad that we could help and I will make sure Katy knows how great of a job she did for you. Thank you for trusting in us for your insurance needs!"
Profile photo of Marco Serna

Marco Serna

August 13, 2024

5  out of  5
rating by Marco Serna
"Alex and his team have taken care of me more times than I can remember. They have excellent service and always are quick to respond and get me what I need for my various policies I have. Could not recommend more of you’re looking for an insurance agent"
We responded:
"Thank you Marco. We appreciate you trusting us to handle all your insurance needs. - Alex Williamson State Farm Agency "
Profile photo of Quan Whitley

Quan Whitley

July 29, 2024

5  out of  5
rating by Quan Whitley
"Alex and his staff hands down is the best in the business I have and will continue to send all my friends and family his location.❤️ ♥️ 💜 💙"
We responded:
"Hi Quan, thank you for your five star review. Our team is happy to hear about your positive positive experience. We appreciate you recommending us. - Alex Williamson State Farm Agent"
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L Oliver

June 26, 2024

5  out of  5
rating by L Oliver
"Awesome Agent who cares about his customer’s need. Alex will take time to explain the insurance coverages available for your needs. He is truly the Best Agent!!! Alex’s staff is always on point and very professional with excellent customer service. I would recommend Alex anyday."
We responded:
"Hi Loree, thank you for your wonderful review. Our team is thrilled to hear we took the time to explain your options. We are glad to learn we have provided you with five star service. We hope to serve you again soon. - Alex Williamson State Farm Agent"
Profile photo of Carli Carpenter

Carli Carpenter

June 26, 2024

5  out of  5
rating by Carli Carpenter
"The BEST insurance agency! Alex and Katy are very knowledgeable and helpful. Their response time is top tier. They definitely look out for the best interest for their clients. Again I recommend everyone to get insurance through Alex!"
We responded:
"Hi Carli, thank you for your positive feedback. Our team is happy to hear we were knowledgeable and helpful. We hope to serve you again soon. - Alex Williamson State Farm Agent"
Profile photo of Madison Klucking

Madison Klucking

May 2, 2024

5  out of  5
rating by Madison Klucking
"Love the people here! Always so responsive and helpful, always looking out for their clients! Going with anyone else just doesn’t make sense!"
We responded:
"Hi Madison, your five star review made our day. The Alex Williamson State Farm agent team is glad to learn about our helpful and prompt service. We appreciate your support. - Alex"
Profile photo of Haley Crenshaw

Haley Crenshaw

March 28, 2024

5  out of  5
rating by Haley Crenshaw
"Alex was great and got very quick responses! Would definitely recommend."
We responded:
"Hi Haley, thank you for taking the time to leave us a five star review. Our team is happy we provided you with prompt service. Your recommendation means a lot to us. - Alex"
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Tiffany Butz

October 10, 2023

5  out of  5
rating by Tiffany Butz
"Alex has taken such great care of us. We have our life & car insurance through Alex Williamson’s State Farm office and received much better rates than the other insurance companies out there. Alex worked after hours to get our car insurance policy in place and we are so appreciative of his customer service and willingness to go the extra mile for us. I highly recommend Alex firm to anyone in need of insurance."
We responded:
"Thank you Tiffany for trusting me and my team to protect your family’s legacy thru life insurance. Our daily mission is making sure our customers needs are a priority."
Profile photo of Sandy K

Sandy K

September 5, 2023

5  out of  5
rating by Sandy K
"I read the reviews and looked at the photos prior to calling this agency. I liked that there was diversity in his pictures.I felt this was definitely an agency I wanted to call. There was a person named Sam that was mentioned in quite a few of the reviews, as being very helpful and nice. She absolutely is and deserves all of those praises. She is kind ,professional and very nice! In 2023, you don't see a lot of that anymore. She had my policy written and sent to me within minutes. I think I have found a jewel with this agency. I look forward a lifelong relationship with Alex Williamson State Farm Agency. I hope he knows it's employees like Sam, who not only bring people to your agency but keep them. Thank You Sam. May God bless you all. -Sandy k."
We responded:
"Thank you Sandy for sharing your experience with our agency and team! I definitely appreciate my team and will make sure Sam knows how much she means to our agency. We appreciate our customers as well and would love to be your insurance agency forever!"
Profile photo of Cory Morrison

Cory Morrison

August 4, 2023

5  out of  5
rating by Cory Morrison
"Had a fast and very easy experience getting a policy the other day. Katy was very friendly and responsive, and she knew exactly what I needed for my situation."
We responded:
"Thank you Cory. My team and I love to be a valuable resource for our customers. I will make sure to pass on the kind words to Katy! "
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elijah Isom

April 4, 2023

5  out of  5
rating by elijah Isom
"Katy is the goat."
We responded:
"Thank you Elijah. I love hearing feedback about our customers experience with my team. I will make sure Katy knows how great she is!! "
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erin M

December 22, 2022

5  out of  5
rating by erin M
"The fact that a person knows me when I call to get help, should be enough to get the 5 star. But they help and follow through! I think the service there is outstanding!"
We responded:
"Thank you Erin for the 5 star review. We appreciate all of our customers and pride ourselves on providing excellent service!"
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LINDA GREEN

November 25, 2022

5  out of  5
rating by LINDA GREEN
"Alex is awesome! He definitely ensures his customers are satisfied with the services rendered at his agency. He will take good care of your insurance needs."
We responded:
"Thank for the recommendation Linda. We value the opportunity to be a trusted insurance partner for our customers."
Profile photo of Susan Heusinger

Susan Heusinger

September 3, 2022

5  out of  5
rating by Susan Heusinger
"Alex and his staff have always been pleasant, knowledgeable and most helpful over the many years we used State Farm for our home and auto insurance. I highly recommend them to anyone who is looking for an insurance agency."
We responded:
"Thank You Susan. We appreciate you trusting us with protecting your Home and Auto Insurance."
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Mary Cervantes

August 24, 2022

5  out of  5
rating by Mary Cervantes
"Best customer service, so helpful always, State Farm are awesome 👍"
We responded:
"Thank you Mary for the kind words. We are honored to be our customers first choice to protect what means most to them!"
Profile photo of Sheri Gniadek

Sheri Gniadek

May 17, 2022

5  out of  5
rating by Sheri Gniadek
"I have always had top notch service at this location and Katy has always gone above and beyond for me every time!!!"
We responded:
"My team and I appreciate the opportunity to earn your business and always exceed expectations!"
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Eric Sutton

April 21, 2022

5  out of  5
rating by Eric Sutton
"Alex and his team are great! They educate their customers and make sure they do what is best for them."
We responded:
"Thank you Eric. My team and I value the opportunity to educate our customers and create customized insurance plans so we protect that which is most important to them!"
Profile photo of Leslie Williamson

Leslie Williamson

March 19, 2022

5  out of  5
rating by Leslie Williamson
"If you need insurance, I highly recommend Alex Williamson State Farm. The team is knowledgeable and they go above and beyond to provide exceptional service!"
We responded:
"Thank you Leslie"
Profile photo of Nikki C

Nikki C

October 28, 2021

5  out of  5
rating by Nikki C
"Alex went above and beyond when I switched over to his insurance company. The times I’ve needed help or asked questions, he’s responsive, patient, and thorough. He goes out of his way to follow up and make sure everything is handled properly. I never feel like I’m being rushed when I have questions. I highly recommend Alex to anyone in the market for a quality agent. He’s warm, honest, and goes the extra mile that many agents do not do! Will stay with him for life."
We responded:
"Thank you for your kind words. My team and I focus on being a trusted source for our customers to rely on for your insurance needs."
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Haley P

April 23, 2021

5  out of  5
rating by Haley P
"Katy is literally THE BEST and most genuine, wonderful person I’ve ever dealt with in any company especially insurance. She’s just amazing. I hope and pray she gets every bit of recognition she deserves and more! I highly recommend this office over ANY other! Love statefarm!"
We responded:
"Haley, thank you for the recommendation and the kind words. We are truly passionate about helping our customers and love celebrating each other for going above and beyond. I will make sure to share your post with the team and recognize Katy. Thank you again for trusting us to be your State Farm agency!"
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pamela miller

March 4, 2021

5  out of  5
rating by pamela miller
"Thanks Mr. Williamson for your help. And to your great staff I acknowledge them also."
We responded:
"Hi Pam, it was great speaking with you and I am glad we got all your insurance needs handled and will continue to provide you with excellent service. I know you said that this review was intended for a different organization and we value you choosing the, Alex Williamson State Farm Agency!"